This privacy policy sets out how uses and protects any information that you give when you use this website or contact us electronically. is committed to ensuring that your privacy is protected. If we should ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st August 2011.

What information do we collect?

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as post code
  • other information relating to enquiries, queries or requests for information

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

What happens with the information we gather?

We require this information to understand your needs and provide you with a better service, for the following reasons in particular:

  • Supplying the service or information you requested.
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you by email for market research purposes.
  • We may use the information to customise the website according to your interests.
  • Wedding suppliers you request contact from will be able to contact you through the system, but we will not disclose your email address unless no contact has been received, and we seek alternative wedding suppliers to fulfil your information request.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting other websites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

When submitting your enquiry, a WeddingIdeas account will automatically be set up for you to receive messages from wedding suppliers in your chosen location. Wedding suppliers will see the name and enquiry information entered in the enquiry form, but will not have access to your email address.

We have multiple wedding suppliers in each area. To prevent unnecessary receipt of communications from WeddingIdeas suppliers, you can set your enquiry to ‘Dormant’ when you no longer wish to receive further responses to your enquiry.

Any communications between suppliers, end users and will be logged for monitoring purposes and to enable improvements to the website, user log in area and supplier log in area to be made.

We may use your personal information to send you promotional information about third parties which we think you may find interesting. If you don’t wish to receive promotional information, you can tell us at any time by emailing

You may request details of information which we hold about you or your company. A small fee will be payable. If you would like a copy of the information held please e-mail us at:

If you believe that any information we are holding about you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information that is incorrect free of charge.

Payment by Credit Card / Debit Card and Payment over the Phone

Security and reliability were the two most important factors we considered when choosing an online payment system and taking payment over the phone.

It was even more important than competitive pricing because we needed to know our customers’ money and card details were safe, which is why we chose PayPal; the UK’s leading provider of secure online card payments.

Sensitive information is encrypted in transit using the Secure Sockets Layer (SSL) protocol. PayPal use the highest commercially available encryption key length of 128-bits provided by VeriSign.

We only use your financial information for processing your order. We do not store any financial information such as credit and debit card details.